So if you are still struggling, make sure the Mac user has their Outlook version up to date. Search for the mailbox from the address list, then click Add. This is because at the time, shared mailboxes were not supported: The Mac user was using the version of Outlook bundled with Microsoft Office 365. I figured this out because in March 2021 I created a shared mailbox in an Exchange Online (office 365) admin center (no on-premise) and while Outlook users using Windows were able to get the shared mailbox to show up, one Mac user was not able to get the mailbox to show up. Go to the Delegates tab > Open these additional mailboxes and add the desired user using the + sign. If you want to access a shared mailbox from one of these devices, use Outlook on. Go to the Server tab > Enable the Sync shared mailbox option.
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Prior to September 2021, this was not possible. You cant access a shared mailbox from Outlook for iPhone, Android, or Mac. In the displayed list, find the user whose calendar you wish to add, select their name, and click OK. In the small dialog window that opens, click Name.
#Add shared mailbox to outlook on mac for mac
Choose + to add a shared or delegated mailboxĬheck this article for details Open a shared Mail, Calendar or People folder in Outlook for Mac () Here are the steps to add a shared calendar to Outlook: From your Calendar folder, go to the Home tab > Manage Calendars group, and click Add Calendar > Open Shared Calendar.
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